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"When I called I was told restaurant and bar area. None of it took me 15 minutes to check in. Woman was sweet but grossly understaffed. No soap in shower. Shower had mold. Very overpriced and horribly disappointec"

"Ok"

"The Hyatt Royal Oak is a nice hotel situated in the tony suburb of Royal Oak. Our stay was very pleasant. Our room was nice. The breakfast was fine. We didn't use the gym or lounge. The price is higher than I would expect for this type of hotel but there is a dearth of hotel choices in the area. I would stay there if I visit Royal Oak again."

"Greg the night desk staff is amazing. I arrived from airport and was in car accident and got in late and had to extend stay. He went above and beyond to change my room so I could sleep in late and not have to change rooms. I also had an incident leaving 4 am Saturday and thought I left wallet in room. He went to room searched and even was going to have pilots on way to airport bring it to me. Way above and beyond. Always remembered me by name. Hotel was super clean and room spacious and bed...

"Rooms well maintained. Excellent friendly staff. Excellent location. Safe walking area. Many restaurants around the hotel area."

"Great stay!"

"Room was great size for our family of 4. Pleasantly surprised by the full fridge, microwave, dishes and dishwasher available to us within the room. And the laundry facility (separate fee) was a true life saver. I would definitely recommend this to everyone"

"The staff was nice and the place was really clean. I liked the hotel a lot, especially since it has walking trails for my dogs."

"This property does not offer a free breakfast, but they have a restaurant that serves breakfast. The gyro meat/egg burrito was excellent. This property has a very nice pool and a bar that serves after 4PM. Fogo de Chao is also within a very short walk and service there was much better than the reviews I read on line for this restaurant. We went on a Thursday night and there was a small crowd."

"Just what we needed"

"We had a great stay!"

"The room was very clean and quiet. Abdul, at the front desk, was very helpful on places to dine. Breakfast was good but bacon could have been cooked a little more."

"N/A"

"Love everything "

"Staff was excellent. Room was very clean. Had to ask for additional towels just to have enough for the registered guests which was disappointing."

"Conveinant and free parking."

"Excellent staff and facilities."

"Very convenient as a breakfast deli and an excellent restaurant are part of the prperty. All enclosed in the same building."

"It was perfect thank you"

"The room was too warm on a hot day. Air conditioning had not been turned on prior to our arrival. The room Smelled like a wet dog. We complained at the front desk and attendant came and manually turned on the air conditioning for us and then it was more livable."