"The\nAir conditioner did not work and they don't have made service that come in offering you towels and stuff every day and staff member was really rude"

"The AC was broken for most of the day, and staff couldn’t fix it (I have the video evidence to prove it). Management refused to help resolve it or offer a refund just because I booked through Expedia. To top it off, the room reeked of cigarette smoke and the neighbors were incredibly loud. Paid for a place to rest, got a restless night instead. Avoid this place and pay extra to have everything functioning"

"Floors in rooms are always dirty , housekeeping should mop floors , beds are always uncomfortable, time for remodel and upgrades"

"I came at 10pm and they made me talk to them through a window by the front door in the cold. They wouldnt even open the lobby even though it wasnt that late and they knew i had a reservation. I got to my room and it smelled like smoke, suppose to be smokeless. It was dirty with hair on the bed. Grime in the shower and sink. Walls were visibly dirty with hand marks. They did not clean my room inbetween even though i stayed several days. I will not be going there again."

"Room was nice. Property was quiet. Staff was helpful and friendly. Only thing missing for me would be coffees available in the room, but for the price of the room it was great. Elmer's restaurant on same property so you didn't have to go far for coffee or breakfast. There was also Starbucks and Dutch Bros within less than a mile. Will stay there again next time I go to Gresham."

"My AC was broken and the manager said she’s unable to do anything but “sorry”. What a warm first welcome to your state"

"I was quite upset to wake up and found someone had door dinged the rental I have rented for the weekend. I wish people would be more careful."

"All the staff I encountered were really great--super cool and conversational, but the room was a real disappointment. I walked through the door and walked into a wall of stench. It smelled like wet dogs had vacationed in the room. I usually sleep like a rock, but the stink kept me awake for a while. The shower was also not clean. "