6/10
When I first arrived I was impressed with the initial room assigned, however I asked for a bigger room because that’s what I reserved and I was traveling with my mother and baby. When they switched us to a bigger room I quickly noticed an unpleasant smell and a filthy pull out that my mother was supposed to sleep on. When I shared this with the front desk, the associate asked if I was willing to put a sheet on a soiled pull out and have my mom sleep on it. After going back and forth with this man, I finally was placed in another room that was bigger and accommodated my family. I have to say I am disappointed since we plan on visiting this area often. Needless to say they will not be getting my money again especially after one of the front staff told our friends we were traveling with that we were difficult. Asking for a clean room for 3 nights especially when traveling with a baby is not being difficult!
Micline
أقام 3 ليالٍ في شهر مايو عام 2025