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Top Chikuma Hotel Reviews
Chisun Grand Nagano
10/10 Excellent
"Great location and a nice big room as we both had a big suitcase to contend with. Easy check in and the staff were very helpful. The laundry facilities were good as we managed to get a load of washing done which was helpful as we are on a 4 week trip."
THE CELECTON Matsumoto
10/10 Excellent
"We loved this hotel. It’s amazingly close to the castle and within walking distance of a delicious Hoto Moto and 711. It’s clean, quiet, we loved the bathroom, and the AC was freezing cold. When we needed help the front desk was amazing and helped with anything we needed. We will be back!"
Mercure Nagano Matsushiro Resort & Spa
10/10 Excellent
"⭐⭐⭐⭐⭐ Absolutely Outstanding – One of the Best Hotels We’ve Ever Stayed At! The Mercure Nagano Resort exceeded every expectation and was easily one of the highlights of our trip to Japan. The hotel is perfectly situated on the outskirts of the city, making it incredibly easy to access, with plenty of free parking and the convenience of being able to come and go at any time of the day or night. It’s the perfect base for exploring the region while enjoying a peaceful and relaxing atmosphere. The breakfast deserves a special mention—it was, without question, the best hotel breakfast we’ve ever had anywhere in the world. The selection was simply incredible, with an enormous variety of Western favourites alongside authentic Japanese, Chinese, and other Asian dishes. Every morning felt like dining at a premium restaurant, and there was something new to try each day. For anyone visiting during ski season, the facilities are outstanding. The hotel has dedicated ski and snowboard drying rooms, secure lockers, modern self-service laundry facilities with new washers and dryers, and excellent male and female onsens that were the perfect way to relax after a day on the slopes. The rooms were spacious, clean, and comfortable, and the staff were warm, welcoming, and always happy to help. We travel frequently and stay in hotels all over the world, and Mercure Nagano Resort has set a new benchmark. If we could give it more than five stars"
Toyoko Inn Matsumoto-eki Higashi-guchi
8/10 Good
"駅から近く便利でした。お部屋は綺麗でした。 朝食は混んでいましたがすぐに自分の番がきてテーブル席に座れました。チェックアウト後の荷物預かりはないので荷物を預けたい人は近くのコインロッカーを利用しなければいけません。"
Dormy Inn Matsumoto Natural Hot Spring
10/10 Excellent
"Great spot, highly recommend!!"
Kamesei Ryokan
8/10 Good
"Beautiful though slightly older ryokan. Owners were absolutely lovely, helpful, very friendly and were great to have a chat with. Due to some communication issues we were unable to organise a meal there, but the owners were very apologetic and offered a free session in the private family onsen as recompense, which was lovely. The home made cookies were also delicious and we bought a box to take with us. This was our first ever stay in a ryokan so we were not quite sure what to expect. But I think we were all unified in our horror when we came back after dinner to see our beds. We assumed a futon mattress would be like what we are familiar with at home (Australia), which is a 10cm mattress. These were so much worse than expected, and after staying in two more ryokans during the course of our stay, we realised this is standard. That the Japanese futon mattress is about 2cm thick. I kid you not. Three of our beds had 2 of these mattress’s, and one only had one. For all intents and purposes we were basically just sleeping on the floor. Combine that with the fact the air on didn’t seem to be working and we had to leave the window open all night, I would say this was pretty much our worst night sleep for our whole trip. Which is a shame, because there was so much to love about this ryokan, its owners and the location. Such a cute and peaceful little town."
aduminoyu onyado nonomatsumoto
10/10 Excellent
"Everything was incredible!"
Toyoko Inn Matsumoto Ekimae Hommachi
10/10 Excellent
"Breakfast was excellent and the rooms are spacious"
Zen Chalets Hakuba
10/10 Excellent
"Great staff, tidy accomadation,comfy beds and great location"