"The hotel staff were welcoming upon arrival and the room was nice and clean and tidy. The hotel is modern throughout. Staff were polite and professional and couldn't be any more helpful. Great place to stay and great value."

"I booked a stay at The Gainsborough Bath Spa as a Christmas present for my partner, who had never been to Bath before. Wanting to make the gift extra special, I emailed ahead to request a complimentary upgrade. Having stayed here previously, I was delighted when the team kindly accommodated us—it set the tone for what turned out to be a truly memorable experience. From the moment we arrived, the service was impeccable. Every single member of staff went out of their way to be helpful, creating...

"Atmosphere was charming and comfortable, great location and wonderful service."

"Nice one night stay"

"Great hotel in the perfect location when working away "

"Spacious room, nice ambience, friendly staff "

"Lovely hotel and "

"Great staff, great location and good clean room with comfortable beds"