"Despite we notified host about our late arrival, we haven’t received any information, or instruction for an access to the property, and being forced to stay in hotel for one night. We contacted again to ask for a one night refund and haven’t received any response at all!!!"

"Fantastic accommodation offering excellent value for money."

"جيده"

"Check in procedure was diabolical. No clear signs, no clear idea what building to check into. People milling about with absolutely no idea where to go. We walked (no mean feat in the mountains) to one building as there were no signs on the building the email directed us to, and luckily, they found our booking, but we were at the wrong hotel. When we got to the "right" hotel, they couldn't find our booking - absolute shambles. We were "lucky" we didn't have young children in tow. Also the...