"Had to move twice due to appliances not working...did not program key card for the length of stay...was lock out of room.. had to go up and down stairs because noone would answer phone and no one was at desk during daytime hours."

"As my flight was cancelled just after midnight due to weather, the airline would not provide accommodation. I had to scramble to secure a hotel on my own so booked the red roof inn via expedia. I correctly booked the date I would check in but when I got to the hotel after 1 a.m., was told I could not check in until after 5 a.m. because that was when the property does its audit for the night/day before. Since I had already pre-paid for the room via expedia, I said this was unacceptable. The...