Find hotels in Chancellor, AL from SAR 186

"Very clean, A/C could be better."

"Clean and safe. Comfortable bed"

"Towels were dirty when I took up front the floor towel from bathroom had foot prints from shoes on it and wash cloth was dirty when I took it to the front desk and asked for clean ones she had the nerve to tell me it’s for the floor it will be ok. I paid for a room that’s suppose to be clean. I shouldn’t have to go buy towels or amenities like soap and shampoo this is all supposed to be supplied and clean come on get it together breakfast was horrible cereal and waffle no hot breakfast the guy on the second day was more nicer Saturday afternoon than the lady who checked me in on Friday he gave me clean towels with questioning or telling me anything"

"Adjoining rooms are not quiet, heard neighbor a lot. "

"Did not get in the pool"

"One word. Quiet!"

"My stay at the candlewood suites got off to a rocky start. The room I had paid for 2 months in advance was not available when I checked in. I had been downgraded from a one-bedroom suite to a king room. Definitely this was not what I expected nor would I had paid for. they had sold my room to another customer that would be in the room. Two more nights. Though I had paid for four nights, I was only able to stay in the room I paid for in advance two nights. When I ran into trouble during check-in, I was instructed by the hotel's agent to call hotels.com for a refund on the two nights that I had to stay in the king room I did receive a refund even though it wasn't as much as I thought it should be."

"My room was surprisingly large, the bathroom was fantastic, and the bed was really comfortable. I was impressed with the protein options at breakfast, and you had me at biscuits and gravy!"

"Our stay at Holiday Inn was unfortunately disappointing from start to finish. Upon check-in, we were unable to access our assigned room because the door lock battery was dead. After notifying housekeeping, we waited in the lobby with all of our luggage for about 20 minutes before being reassigned to another room. During our stay, we experienced persistent noise issues—from the elevator, ice machine, and guests upstairs who seemed active throughout the night. This ultimately led us to check out earlier than planned after three nights. The room itself was also understocked, with only two washcloths and a single hand towel provided. Having traveled extensively, particularly in military towns, this level of inconsistency is disappointing and, unfortunately, feels familiar. It’s disheartening, as this is a brand I remember fondly from childhood and expected better from in terms of overall property upkeep and guest experience. The only positive note: my husband did enjoy the coffee. Overall, not the experience we had hoped for."