Cowool Cergy combines relaxation with convenience, featuring a grocery store, garden, and terrace. Travelers appreciate amenities like in-room WiFi and dry cleaning, while the billiards table offers entertainment. Past visitors consistently praise the attentive staff.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 250 per accommodation, per stay
Breakage deposit: EUR 250 per stay
A tax is imposed by the city: EUR 6.18 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 12.9 for adults and EUR 5.5 for children
Self parking fee: EUR 10 per night
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Frequently asked questions
Is Cowool Cergy pet-friendly?
Yes, this residence allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Cowool Cergy ?
As of 22 Jumada I 2026, prices found for a 1-night stay for 2 adults at Cowool Cergy on 31 Jumada I 2026 start from SAR 274, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 10 per night.
What time is check-in at Cowool Cergy ?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Cowool Cergy ?
Check-out is at 11 AM.
Where is Cowool Cergy located?
Situated near the beach, this residence is within a 15-minute walk of CY Cergy Paris University, Essec Business School, and Piscine Cergy. Les 3 Fontaines Shopping Center and Cergy Pontoise Leisure Island are also within 1 mi (2 km). Cergy Préfecture Station is 14 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.0
Location
8.6
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 554 out of 1237 reviews
10 - Excellent
554
Rating 8 - Good. 443 out of 1237 reviews
8 - Good
443
Rating 6 - Okay. 133 out of 1237 reviews
6 - Okay
133
Rating 4 - Poor. 53 out of 1237 reviews
4 - Poor
53
Rating 2 - Terrible. 54 out of 1237 reviews
2 - Terrible
54
Reviews
Verified
10/10 Excellent
Mark
13 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Super friendly staff. Great walkable neighbourhood with lots of dining options, Very clean and comfortable room
Mark
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Cecile
2 June 2025
Liked: Cleanliness, room comfort, communication
Wonderful staff, great hotel, and coworking space. Will stay again!
Cecile
Stayed 1 night in May 2025
Verified
10/10 Excellent
Mbaye
25 February 2025
Liked: Cleanliness, room comfort, communication
Wonderful place to stay. Overall design very welcoming. Staff are very helpful.
The entire stay was excellent
This is our fourth year staying at that property. Which we thoroughly enjoyed.
The staff is very friendly and welcoming.
Annette
Stayed 23 nights in May 2025
Verified
10/10 Excellent
silvia
7 September 2023
Liked: Cleanliness, room comfort, communication
the stay at the hotel was very nice for me, the workers make you feel like family, I really recommend it.
silvia
Stayed 13 nights in Aug 2023
Verified
10/10 Excellent
Kevin
7 March 2024
Liked: Cleanliness, room comfort, communication
Excellent experience from quick and easy check-in with friendly front of house staff to easy early morning check-out. Room very clean and comfortable, ideal after a 6 hour drive.
Kevin
Stayed 1 night in Mar 2024
Verified
8/10 Good
John Erik
14 July 2024
Liked: Cleanliness, room comfort, communication
Nice and a bit different hotel. Big rooms, perfect when traveling with a teenager. Great with free parking!
John Erik
Stayed 1 night in Jul 2024
Verified
10/10 Excellent
Maryam
14 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay was very comfortable and welcoming, with a beautiful herb garden for picnicking and a fabulous lobby in a great location. The staff was very warm and welcoming.
Maryam
Stayed 13 nights in Jun 2024
Verified
10/10 Excellent
Lorenza
11 January 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Smooth check in and out. Apartment was clean and very nice and warm, bed was comfortable, its just a lovely place to stay. We look forward to staying again .
Lorenza
Stayed 1 night in Jan 2025
Verified
6/10 Okay
Kyle
22 January 2026
Liked: Communication
I am a US business traveller. Stayed 70 nights last year. Not typically staying abroad so use that as context.
This hotel is in a college/university area. It seems like there may be some short term living here in addition to hotel overnight stays. The common area is very large and has multiple places that you can work from. The rooms are set up like apartments with kitchenettes, living area, bedroom, bathroom area. There is no central heating or cooling so if you are used to air-conditioning, this wouldn’t be your choice. I was there for three nights and they didn’t service the room while there. The area is safe and centrally located, and the rooms were quiet at night time.
Kyle
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Cliff
16 October 2025
Liked: Cleanliness, room comfort, communication
Stay was good interesting property, only small problem was heating in our apartment was not working but just a little bit cold. Everything else was fine
Cliff
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Kendra
23 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely LOVE CoWool Cergy. They are close to the train station, specifically the RER A Line, very clean, very quiet, and the staff is amazing! 10/10 will stay there again.
Kendra
Stayed 24 nights in May 2024
Verified
10/10 Excellent
Kim Allen
26 April 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
A very nice hotel in Cergy within a 10 minute walk of the Port and an easy walk to the train, bus station and shopping. The place was very clean, modern and spacious. The breakfast was convenient and good. The staff were extremely accommodating.
Kim Allen
Stayed 1 night in Apr 2024
Verified
4/10 Poor
Sammantha
5 January 2026
Liked: Cleanliness
Disliked: Room comfort
The rooms are very spacious and the kitchen was clean. The down side would be the bathroom/shower; they leak terribly and there is no way to keep the heat in due to the doors not sliding closed all the way. The rooms are not soundproofed and the hotel does not enforce quiet hours, we chose to stay outside the city so that we would be able to sleep and that was not the case. There was a party on the floor above that lasted until 5 in the morning, the staff was notified on multiple occasions and still nothing was done. The staff also does not respond to any type of messaging not on the website or through email. The hotel is nice and the gym had lots of cool equipment with restrooms. There is also a computer lab with two desktops and two arcade style games which were super cute.
Sammantha
Stayed 1 night in Dec 2025
Verified
8/10 Good
Robert
20 October 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s a very good hotel for the price but not near restaurants (10 minute walk). There used to be a bar in this hotel but that has gone now.
Robert
Stayed 2 nights in Oct 2023
Verified
8/10 Good
Marc
6 January 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice hotel, nice area, comfortable bed and living area. Only thing I would say is I was on the ground floor and the building appears to have radiant floor heat with no thermostat control in room. My room was very warm, I would guess about 80 deg F and I ended up opening the window and keeping it open all night even though it was about 25 deg F outside.
Marc
Stayed 2 nights in Jan 2025
Verified
8/10 Good
Guillermo Leon
4 May 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Very comfortable and pretty
It's a very nice hotel, its rooms are comfortable, and the hotel is generally welcoming. But if you have any problems, be sure to leave them in writing and email them. Customer service is very good but communication between staff is poor. We had a problem with the bathroom, they sent the technical team to solve the problem faster but we don't know what happened because they didn't resolve it. After two days, they moved us to another room. Apparently, due to a lack of communication between the staff, despite the fact that I'm very friendly, they didn't know bring information.
Guillermo Leon
Stayed 5 nights in Apr 2025
Verified
6/10 Okay
George
8 September 2024
Liked: Cleanliness, communication
Disliked: Room comfort
Good location, friendly staff, but must improve.
We have stayed at this hotel several times over the past three years, mainly because of its convenient location and the good parking facilities.
The room we are usually allocated is classified “deluxe studio”. It is not possible to see why the word “deluxe” is applied, since there is no element of luxury, or even comfort. For example, the bed is set against the wall on one side, which makes getting in and out of it for the person taking the wall side rather uncomfortable.
However, the poorest feature in this hotel is the lack of adequate quantities of breakfast items. On day one, main items such as scrambled eggs and sausages were finished when we arrived 45 minutes before the end of serving and on the second day, already one hour before the end if service.
George
Stayed 2 nights in Sep 2024
Verified
6/10 Okay
James
4 November 2023
A comfortable stay, but not perfect
The aparthotel was very cosy and welcoming, even though we arrived at night. Parking underneath the hotel was free, secure and well lit with direct lift access up to the rooms, which was handy for moving luggage. Our 3 bedroom apartment was spacious and reasonably clean, however it was very dimly lit (just not enough lights) and the shower cubicle was missing a door panel (presumably broken but not fixed) rendering it unusable. Thankfully there was also a bath with overhead shower that we used instead. We found the apartment quite cool and couldn't work out how to turn the (underfloor?) heating on. The road noise was quite loud, so had we needed a window open it would have been difficult to sleep. Beware the mattresses are rock hard! We found the location good for using the RER A to get into central Paris each day, with Cergy Prefecture only a 15 minute walk away and trains every 20 minutes with tickets €5 adult one way.
James
Stayed 3 nights in Oct 2023
Verified
10/10 Excellent
Salomo
3 January 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Salomo
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
Janusz
28 December 2024
Liked: Cleanliness, room comfort, communication
A nice place to stay.
It was amazing, love the place to bits.
Janusz
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
Kalaikkumar
9 August 2025
Liked: Cleanliness, property conditions & facilities, communication
Such a nice place so clean
Kalaikkumar
Stayed 1 night in Aug 2025
Verified
8/10 Good
Martial
1 May 2024
Liked: Cleanliness, property conditions & facilities, communication
Very nice place to be. Cool
Martial
Stayed 6 nights in Apr 2024
Verified
8/10 Good
Daniele
16 October 2025
Liked: Cleanliness, room comfort, communication
Very nice and big building, not only a hotel but also a coworking space. The fitness room is very spacious but has not many machines, the tapis roulant is quite good indeed. I did not like the breakfast, the muesli was not good, the choice of fruits is limited, no nuts. For a better ecosustainability I would advice to put bigger wall-hanging soap dispenser instead of small 20 ml bottles.
Daniele
Stayed 1 night in Oct 2025
Verified
8/10 Good
Naser
7 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We were in this hotel for 6 nights and now it was renovated and looks better than before,
Naser and Juliet
Vancouver, Canada