ابحث عن فنادق بالقرب من سيراميك رود، في منطقة هانوي من SAR 79

"all great"

"Very helpful accommodating staff, Very Clean rooms, Amazing lounge area. A+++ Let me start off by saying this place has one of the most pleasant, warm and helpful staff I have recently experienced. Cindy the manager is a star and communicated so well and so clearly with us that even though we arrived on two different flights and my wife arrived five hours earlier than me the check in went absolutely smoothly and she felt welcome and safe. The rooms were well maintained and very very clean...

"EXCELLENT HOTEL in every way - perfectly clean, comfortable, modern, amazing service by every single staff there, perfect location with everything just around it, great breakfast, totally lovely and relaxing pool area with music and pool bar - simply said, it's a true oasis of peacefulness in the middle of a very hustling-bustling city. We stayed in another hotel in Hanoi, so we can compare, and this hotel was the best decision we could make. We all were looking forward to come back to this...

"Excellent hotel with excellent staff. Both restaurants were excellent. Max and Han at the lounge were so friendly and helpful."

"the staff has very good English and most courteous and helpfull in any possible way highly recommend them specially Mr Jimmy (with it without glasses) all breakfast staff Al lobby staff great will return any time"

"Good hotel for Eco travellers for the price, good for over night."

"いいホテルです。"

"The staff were extremely professional and helpful. Our rooms were clean and beautiful. The beds were comfortable. Breakfast was good, the wait staff were excellent. The location is in a central area with many restaurants. Keep in mind it is in a bustling area with city noises. I loved people watching from the balcony. My family of five loved our stay."

"Staff were great. Vivian was the goat."

"Huge differnce in price that the hotel charges if you go there in person vs if i book through Expedia..almost 2x more expensive through expedia !!!"

"All the staff very nice,help us plan and arrange airport drop off too,the bed and pillow is soft although room not too big but it's in Hanoi so I'm not complaining..."

"The shining hotel was a lovely place to stay in Hanoi. The rooms and staff were lovely and really enjoyed the pool/bar area, especially at night. The staff were fantastic as it was very hot and they did a great job up there"

"Great place to stay in the heart of Hanoi, close to all the wonderful sights, restaurants, cafes and bars. Staff are friendly and welcoming, daily room service which makes it pleasant. They also have a spa and restaurant on the 13th and 14th level, which are both nice."

"スタッフサービスは最高でした。色々と尋ねましたが、丁寧に対応してくれました。エアコンのキャパが部屋の大きさに合ってないので、若干快適とは言えないかな。MAXで付けっぱなしであれば大丈夫でしょう。近くのフォー屋を紹介して頂き、日本人も好きな味で良かったです。どうしても気になるのは虫対策です。蚊は3匹ペシっと、それでもやっぱり何かに噛まれてるので、気になる方は香取線香またはスプレーを準備しておけば良いと思います。お国柄ですから多少我慢は必要ですが、寝る前に虫除けスプレーを身体にしたら大丈夫でしょう。"

"Wonderful stay, professional staff, convenient laundry service."

"Great location, right in the heart of Old Quarter. Lovely and helpful staff. Restaurant food was delicious."

"Everything was wonderful! Perfect location for the Old Quarter. Hotel was very nice and breakfast was delicious and convenient. Normally I do not interact much with staff, but the staff here went above and beyond. Staff was very attentive assisting us with day tours as well as communicating with our Grab drivers to get us to where we needed to be. I want to thank Anna, Dana, Frank, Tom and the wonderful bar and kitchen staff for making our stay in Hanoi absolutely wonderful."