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"Great location near parks and restaurants"

"Convenient location and friendly staff."

"The hotel was cute, aesthetic and wonderful smelling (hello Hotel Lobby scent) and the front desk staff were all exceptionally kind and helpful. The king room we had was a tad small, but as expected given the location. Do note that the bathroom door is only a sliding ‘barn door’ style and does not entirely enclose it. The location was excellent, close to Millennium Park, the River, and right on the Miracle Mile. We personally had a good view, but did see that some of the other rooms looked...

"Only problem, be aware of the additional charges they tack on to your bill at closing. For us it was an additional 35 dollars a night for what they called urban experience fee. One day we returned to our hotel and our room had not been attended to."

"We checked our bags with the front desk before check in and after check out with no problems. The front desk staff were great. Room was clean and comfortable. They have purified water dispensers and empty bottles on each floor by the elevator that was great. Location is in the heart of downtown just steps from Michigan ave and the river walk."

"Large room for a downtown hotel. Friendly staff. Coffee/espresso all day. Excellent restaurant (but expensive). Good location."

"Excelente ubicación para conocer todos los puntos turísticos de Chicago, el personal fue muy amable y atento y la habitación muy limpia y confortable."

"Staff was very professional and helpful,"

"Great location. Room is clean. Bathroom is small. Air conditioning is noisy and we have to turn it off when sleeping."

"They had extra charges, when checking in to my room. Also, the couch had stains in my room and only one of us could take a shower. The shower was plugged and filled up with water. Would not drain."

"Check in was great. Everything after that was downhill. Let’s start with the bed bug that crawled across the corner of the bed. If I hadn’t gotten out of bed to check the bug that was on the wall near my son’s bed, I would’ve missed the BED BUG crawling on my bed. I called the front desk immediately. They put us in another room that was so dirty I had to hold back tears. It was 3 am and all I wanted to was sleep after driving five hours. I didn’t see any bed bugs but the sheets had stains, the...

"It was good! The building seem outdated and might not be the most modern same with the rooms but it was fine."

"Stellar hotel!"

"The parking not good to much paid because the hotel don’t have parking"

"Very convenient and central to everything. There’s a grocery store next door and everything is walkable- navy pier, magnificent mile, the train. The team was friendly, restaurant employees were 10/10 amazing! Sweet concierge lady let me borrow her umbrella. <3 The pool situation kind of sucks. Not enough chairs or space and they are crazy about the pool towels. My kid had to get in the elevator dripping and cold bc the towels can’t leave the pool deck."

"Súper limpia y cómoda, céntrica y buen personal"

"The location was perfect - staff was friendly and helpful! We will definitely come back."

"I loved my stay here."

"Nice place great staff and a great location"