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"Great"

"Good location, accessible by public transit and close to downtown landmarks. Free espresso machine in the lobby was a nice touch perfect for an easier riser like us to grab a cup and stroll to millennium park before the crowds set in."

"The accomodations were very good. I enjoyed the decor and beds"

"The hotel is clean and in a good location. The bathrooms are spacious and the showers were excellent. The rooms, however, are long, narrow, and cheaply furnished, with awkward closets and water-restricted faucets. The hotel feels designed to cut costs, without passing any savings to guests. Tile floors and walls may be easy to clean, but they do not feel comfortable or upscale. The staff were unfriendly and arrogant. Despite requesting two rooms on the same floor, we were placed on the 5th and...

"Neat historic hotel w/terrific 8th floor pool, sauna, hot tubs, equipment etc. TV’s were dated - we couldn’t hook up Netflix etc, so if you plan to stream, bring a USB stick. Great location in the South Loop."

"the housekeeping are so sweet and nice, they deserve a rise people like them they deserve the best, Thanks for hosting us"

"The property has a lot of character and it is centrally located. We really enjoyed being able just to walk outside of our door and have access to so many great things in downtown Chicago. The room was very small and the bedding was extremely comfortable. One thing to note, after paying the premium price some of the amenities included water bottles in our room and coffee and Wi-Fi. But upon checking out, it was actually $25 per day to have one water bottle and coffee in our room. It’s not really...

"Clean room Comfortable bed Excellent room service"

"It was a nice room. Only complaint would be air conditioning. I don’t do hot. Hate sweating. Had turned to 65 and still not really cold. Otherwise overall nice."

"“The room that saiys “sleeps 5 sleeps only 4 and the pull out bed is very uncomfortable"

"Great location clean rooms"

"Everything was amazing"

"Great Hotel."

"Decent hotel for the price"

"Beautiful place to stay."

"wish there were more water. only had 1 water and we had to pay for it."

"Our hvac unit in the room was one of the loudest I’ve ever had the displeasure of sleeping near. Had to turn it off to get sleep. Great views but definitely some historic wear that needs new paint in halls, elevator entries, etc. front doors were partially defunct our entire stay. No onsite parking available for length of stay - must use 7th st garage nearby for affordable parking"

"Nice location and love the cookies! Pool topped it off"

"Our first time staying at a Royal Sonesta Hotel and we absolutely loved it! We thought it was very family friendly, the staff were amazing. We called in early in the morning for early check in and they were able to get us in our room sooner. The valet service was fast and the guys were very helpful."

"De los 3 días que estuve ahí, no limpiaron mi habitación, solo entraron a cambiar las toallas y se robaron una cubeta de recuerdo de un festival al que asistí, la dejamos el domingo en la mañana salimos y llegamos hasta media noche y cuando llegamos ya no estaba la cubeta que me costó 75 dólares, el cuarto estaba sucio ni la basura se llevaron y solo tendieron la cama con las mismas sábanas de los 2 días anteriores"