"Overall, our stay was okay, but there were a few issues. The toilet hadn't been cleaned, and the refrigerator was still full of food from a previous guest, which was disappointing. The pillows were also very uncomfortable.
The rest of the room was clean, and the breakfast was decent, although the selection was pretty limited. We were also disappointed that the pool was closed, and no one informed usāwe had to find out on our own.
On a positive note, we received a complimentary room upgrade, which was a nice surprise and definitely appreciated. That helped make up for some of the other inconveniences."