I had checked in to the property and told them it was just me and that I only needed one key. A man who I had previously met, knew where I was staying and asked for my room number at the front desk. They called me on my room phone and then called me about eight times on my cell phone from the hotel front desk. He went up to my room with one of the front staff people, and they knocked on my door several times, when I didn’t answer, the staff person unlocked the door for this person. Thankfully, I had it latched from the inside and he wasn’t able to gain access. I was really upset and felt very unsafe and wondered what would’ve happened if I hadn’t been in my room? Would they have let him just roam around inside of the room waiting for me? What if he gone through my baggage and taken my passport?
I recognize that we’re not in North America, but basic standards of safety for anyone traveling should be adhered to. Especially a single woman.
I also gave it a three star rating because there was no blow dryer, and when I called to ask for an iron, they told me it was “still” broken. A hotel of this size in this location should definitely have at least a few irons if not one in each room. I also didn’t love the small recyclable plastic bottles. I would’ve been happy to see a water station in the hall like other hotels I had recently been in.
This all being said, the staff were very nice and kind.
