SLS Cancun

2.5 star property
Escape to your own private beach haven where relaxation meets adventure.

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SLS Cancun, nestled in Zona Hotelera, offers a tranquil retreat with its private beach and soothing spa. Soak up the sun on sun loungers or take a refreshing dip in the outdoor pool. With amenities like dry cleaning/laundry services, car rentals on site, free WiFi in public areas and babysitting services available for parents to unwind.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

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Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 3 PM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does SLS Cancun have a pool?

Yes, this property has an outdoor pool.

Is SLS Cancun pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SLS Cancun?

Check-in begins at 3 PM.

What time is check-out at SLS Cancun?

Check-out is at 3 PM.

Does SLS Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is SLS Cancun located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Puerto Cancun Marina Town Center and Nichupté Lagoon. Las Perlas Beach and Puerto Cancun Golf Course are also within 2 mi (3 km).

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Reviews

Reviews

9.0

Wonderful

9.8

Cleanliness

9.6

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

Reviews

Verified

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very accommodating. Thank you to Luis and Pamela for helping us out with a room upgrade! The place was super clean and quiet always smelled good, everyone was so kind and attentive!
Stayed 4 nights in May 2026
Verified

6/10 Okay

MAURICIO

Liked: Cleanliness, amenities
LACK OF GENTLENESS OF THE RECEPTION STAFF, FOOD WAS NOT THAT GOOD. THE ROOM DID NOT HAD SHAMPOO IN THE SHOWER DISPENSER, THE PUT A COFFE MACHINE IN THE ROOM BUT THEY DONT PUT SPOONS TOS STIR THE COFFE, A LOT OF SMALL POOR DETAILS THAT WE FELT THAT SLS IS LIKE A WANNA BE LUXURY HOTEL. A LOT OF OPPORTUNITIES TO IMPROVE.
Stayed 2 nights in May 2026
Verified

8/10 Good

Marlyn

Liked: Cleanliness, amenities
The service at the pool is extra slow. I waited 45 minutes for a pizza. The bed, it had no bed topping, Only 1 sheet And a comforter. It didn’t feel hygienic!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

KATHIA MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, lo recomiendo muchísimo, volvería a ir una y otra vez
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Es moderna , limpia y la gente muy hospitalaria
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Olivia

Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Roel

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025