Really nice room, clean, accessible to the train station, walkable to the town centre - about 20 mins.
The service was not so good. The room has no extra necessities in the bathroom. We were calling reception around 10pm for the best part of 10 minutes, on and off, there is just no response. We just went without it in the end.
Upon arrival they tried to sell us breakfast for £19.99 each; yet when we checked online, on their own website, they were selling it for £ 25 for 2 pple. But again, you couldn't ask the question because no one answers the phone.
My partner had been to the desk to ask for an extra card, as he had forgotten it upstairs and the guy at the desk just ignored him. There were about a dozen pple waiting to be served and it would have taken him 2 mins to cut a new card.
In the morning, the cleaner outside the room was taking so loud. She must have been cleaning next door. It was disruptive.
The little things matter.
Other than that, really nice location. Maybe we caught staff on a bad day but if those little things hadn't happened, i would have given it 5*