Find hotels near Cala Gran, Lloret de Mar from SAR 174

"AC didn’t work, and neither did the mini fridge. But the staff were very friendly to help and try to fix. Good place to stay for how much it costs. Also good water pressure and clean rooms"

"This hotel is in a quiet, pleasant area near the castle. It's really the best part of town! It was clean and the beds were very comfortable. The view of the ocean is amazing, and the cars aren't too loud with the balcony door closed. The pool area has a great view with glass blocking the wind at the chairs (it doesn't block the wind from the pool though, which is very cold). The only thing we didn't like is that they allow smoking on the balconies. The smoke somehow came in the vents in our room, super thick and pungent, even though we had our balcony door closed. It was unbearable."

"Great Personal! Very friendly and helpful. Rooms clean, just bathroom can be a bit refreshed. Comfortable beds and pillows. Close to the beach, nearby supermarket options. We slept with open windows and it can get loud due to the mopeds/cars during the night in October."

"Kids loved the slides and mini golf.was a very relaxing holiday.Reception staff where all lovely."

"We had an amazing stay - the views are simply stunning and we spent many hours enjoying the pool and the beautiful outside space. Anne is lovely and super helpful and was on hand for anything we needed. Lots of lovely beaches, walks and pretty towns nearby to visit and enjoy. Thank you Anne! "

"Overall our stay was good 4* not 5* because of broken AC in the room. My husband, 13 months old toddler and I travelled from the US 7 hours flight & 6 hours time difference. Then 1 hour of train ride & taxi 30 min rideto the hotel and we checked into hotel room with broken AC. We reported it immediately as it was summer June around 85 F and humid. Front desk lady came up to the room to help us to adjust AC properly. However, it was broken. Then she informed us that engineer guy will come to the room shortly to fix it. We waited 15 min no one came. Therefore, we had to wait more than 40 min for the engineer guy to come, while we all including a crying toddler were exhausted. We had no choice but to come down to front desk 2-3 times with a crying toddler in my arms to complain about the room, only after 3rd time front desk lady finally made a decision and showed us a smaller room with working AC. Question: is that a hotel policy to remedy hotel guests experience only after guests come down to FD 3 times to complain? If that’s the case, then it’s a terrible customer service. As far as I know, hotel staff shall respond within 15 min or so or simply change the room. Because it is not guests fault that they checked in to the room with broken AC. Otherwise, the front desk ladies were quite responsive, courteous, and professional. Maria helped me to book bus tickets to the airport. Very grateful for that. Restaurant staff were very friendly and super nice with a toddler."

"A very nice place for a getaway, The amenities were practical, and we had everything we needed for a comfortable stay,"