Find hotels near CSS Neuse II, Kinston from SAR 248

"The counter had multiple burns and marks on it. "

"Staff is friendly"

"From the posted photos and exterior it looks great. Staff was friendly and welcoming, but when I got off the elevator on my floor, it completely smelled of cigarette smoke now all the doors have no smoking posted, but that still doesn’t stop them got into my first room and as soon as I open the door, it’s still smelled heavy of smoking as well as the fire. Smoke detector was covered up by a plastic bag. Also, the doors on multiple rooms have excessive gaps that you can see under the door into rooms. Went back to reception, which they happily changed my room. But still large gaps, which I shove some towels into as well as put the sofa cushions on the bottom of the door jam just to keep people from peering in. The room in general was fairly clean, but definitely needs a deep cleaning. Carpet shampooing, and a little more attention to detail with housekeeping could help a lot. Breakfast, was satisfactory, there was only yogurt, waffles, three cereals, muffins, and bagels. Apples and bananas. And their microwave was broken broken/out of service, look like it was that way for a while. Overall, I probably would not stay here again. Friendly customer service, but this place definitely needs an overhaul."

"Bed and pillows was awesome food was great will stay again "

"No breakfast and they had roaches "

"Parking great. Staff awesome and very friendly. Breakfast was good. Can’t complain "

"It was ok"

"Yes. Fresh fruit would be great "

"This hotel was awesome, very clean, awesome staff 1000% helpful and friendly. We had breakfast and the lady in charge of it was on it, refilling and cleaning everything, we saw she went above and beyond with grabbing the choc. Muffins the kids next to us we're asking about, everything was nice and fresh! Only sad side was the indoor pool was under maintenance, even though it said it was avbl on the Expedia website, that was a disappointment since we paid extra to go to this hotel and planned to have this since it's still March and cold outside and my family group was looking forward to this. Other than this everything else was wonderful and very crisp clean rooms :) "