"The overall stay was great"

"Thank you! Really nice place to stay with family."

"A costly lesson on a once-in-a-lifetime family trip. I'm a mother traveling across the country with my husband and three young children. While booking hotels on the road, I accidentally reserved a room for the wrong night — an honest mistake anyone could make. The checkout never showed a clear final confirmation screen to catch it before charging me, and the rate was instantly non-refundable. It felt like a trap. I noticed within minutes and called the hotel (La Quinta) right away — they never...