6/10 مقبول
Elizabeth
٢٠٢٥ يونيو ١
عناصر نالت الإعجاب: النظافة وحالة المنشأة ومرافقها
The hotel is located about 20 minutes walk from from the city centre.
Clean and modern
I asked for the highest room possible and was placed in the lowest room possible. I was advised the hotel was 'full' however it took 2 days to see another guest.
Years of staying in hotels has shown me that hotels normally do all they can to accommodate, especially when, as i had, the room.had been booked many weeks prior.
There was no soap in my room when I arrived, and on my last day, despite having the 'do not disturb ' sign on, housekeeping were banging on my door at 10.30 to get in!
I had to explain that as check out was 12pm (which they obviously knew) the room be available then.
She was actually waiting outside for me as I left the room , and gave me and unpleasant look. She had entered my room before I even had got into the lift.
This was a sour end to my stay and I feel this should be taken up with housekeeping management.
By far the nicest, most professional staff member was the young man serving in the toof top bar. I think his name is Ben. 23 years old with dark hair if this helps identify him. He was very polite and this is where I felt most welcomed in the Hotel
Elizabeth
أقام 4 ليالٍ في شهر مايو عام 2025