Buckler's Hard Vacations

"Great staff, unique location , excellent food , couple of small issues with the bathroom, quite a lot of limescale on the shower controls & adjacent tiles. Hot water in the basin took forever to even be lukewarm. Everything else up to scratch & would stay again ."

"We booked a two-night stay at The Montagu Arms to celebrate our first wedding anniversary, so this was a special occasion for us. I would first like to say that every member of staff we encountered was friendly, welcoming and professional throughout our stay. Unfortunately, the accommodation itself fell well below our expectations. The room we were allocated felt tired, dated and unclean around the edges, with several areas looking grubby and in need of attention. It was also extremely hot, and...

"Staff were so helpful and friendly"

"Very nice hotel"

"Difficult review. On the one hand, perfect location, great view, good bed, very helpful staff and nice food. On the other hand, the room was very uncomfortable. Unbearably hot with windows that only open a crack. Very low sloped ceilings in about half the room (which was already tiny). Okay if you're under 5 foot five. At 6 foot 2 my partner hit his head several times, jarred his back ducking to avoid hitting his head and had to bend over backwards to use the toilet. The room was very...

"Breakfast was good, room comfortable"

"Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers"

"Comfortable"