6/10 مقبول
Rossana
٢٠٢٥ يونيو ٦
عناصر نالت الإعجاب: النظافة
عناصر لم تنل الإعجاب: وسائل الراحة
The property itself is nice but their rules make it very inconvenient for those traveling with kids. As a family of 12 including small kids, it was too tedious.
1) their kids age payment ruling was very odd. Typical hotel standard should be 2 adults, 2 kids. But for you guys at henna, you only allowed 1 child, and even have to pay for the child and then the excess as an adult.
2) Not being allowed to eat in the rooms makes it very inconvenient. We eat out and have left overs but we become conscious and end up being wasteful because you don't allow food in the room. Especially Pizza.
3) your towel card policy is ridiculous. We came to have a vacation and enjoy time and not have to think so much about specific rules and regulations but you slap us with so much fees and fines - Including needing a towel card for each towel used. So we have to keep watching over our kids and the towels and where they are, etc.
Overall - it want a relaxing or peaceful stay (especially mentally) because we have to be so conscious staying with henann.
I do not recommend for those traveling with family especially kids or if you want to have a stress free vacation.
Rossana
أقام 4 ليالٍ في شهر مايو عام 2025
