This is a 3-stars hotel with a 6-stars service.
Shout out to:
Alejandra
Kevin
Lina
Don Gustavo
Paola
Leidy
Monica
Who made me feel like i was part of their family and gave me excellent service in their own lines of duties.
A few recommendations: If you got high blood pressure or altitude gives you sickness, the city is not for you! But if you must, always use the elevator if you are in a high floor.
If you are looking for a warm tropical weather, Bogotá is not it, it is a cold city.
You are safe inside the hotel, but i wouldn't recommend going out at night to walk around the area, if you must go out at night, rent a car, take a taxi or a ride service like DiDi.
If you can't sleep with noise, DONT rent a room with two double beds, or a double bed and a single bed! They are the bigger rooms in the hotel and they are all located next to Avenida El Dorado, Bogota's road with the most traffic 21/7 with only about 4 hours of quietness.
The staff is some of the nicest people ive ever met, they deserve getting tipped, if you read reviews of them being rude, don't believe them at face value, we customers can be petty over little things and feel entitled to demand stuff from people in small countries that we shouldn't. If you ever read a review complaining about rudeness from staff, they most likely had it coming.