"We booked this room for a few hours of sleep to break up a drive. The walls are paper thin. We did not get to sleep due to that and our phone ringing starting at 7 am. 3 phone calls total, each 30 minutes apart. Beeping on the other end. Our girls cried for hours.. tried to console them with no luck. Attempted to ask the front desk for assistance and was told they could do nothing. Super unhelpful staff. Told us to call Expedia for a refund and Expedia told us that the hotel “denied” our refund....
"We booked this room for a few hours of sleep to break up a drive. The walls are paper thin. We did not get to sleep due to that and our phone ringing starting at 7 am. 3 phone calls total, each 30 minutes apart. Beeping on the other end. Our girls cried for hours.. tried to console them with no luck. Attempted to ask the front desk for assistance and was told they could do nothing. Super unhelpful staff. Told us to call Expedia for a refund and Expedia told us that the hotel “denied” our refund....
Olivia