رحلات استجمام في بيددنهم

"Room was clean, staff was great, good food from the kitchen nice atmosphere. Would definitely stay here again."

"المكان ممتاز وطاقم العمل ممتاز أيضا، لكن لا يوجد مصعد أو عامل لتوصيل الحقائب إلى الغرفة؛ مما يضطر النزيل لرفعها أو تنزيلها بنفسه مما يمثل جهدا كبيرا عليه."

"Both myself and my partner were really disappointed with our stay. The shower was freezing, for an expensive hotel I expected to have hot water. The floor of the shower was cracked in two places. The room was unbearably hot with the air con not working. Again for how much we paid I wish we had just stayed in the travel lodge up the road."

"We wrote to the hotel to give them a chance to discuss our problem, no response. Breakfast was part of our deal, we sat down ordered it, we were not told at any stage there would be a long wait, after an hour we asked, then told a delay, asked how long the server did not come back, people before us still waiting, it could have been another 30 minutes making it at least 1 and a half hours, we were running late as had family commitments, so we had to leave. No one seemed to be in charge or...

"The property is well located with multi storey car park nearby and the river views very welcoming. Check in late at night was a bit hap hazard, mainly due to process changes but when we really wanted to get to bed it was a bit delayed. The bed was comfy, shower very good and over all very comfortable. "

"The property is lovely and has a very traditional English feel which we appreciated, however the entire property lacks any ventilation/airflow - suffice to say there is also no air conditioning - which made the rooms simply insufferable during a heat wave. Recognizing that the climate has changed, management needs to provide at minimum a fan per room to enable some degree of ventilation and air movement during summer months if they expect guests to be able to sleep and enjoy the facilities."