"Airport pick up and drop off was quick and easy, and the staff was quite friendly. We had a family room with a nice king bed and a pull out queen for my kids. The kids said the pull out was surprisingly comfortable! "

"Very nice hotel, excellently maintained, directly across the street from Lake Lugano and the Paradiso boat ferry stop. Not in the town center of Lugano but a short 1 KM walk from the center which we appreciated. Close to everything but a little removed and hence quieter"