"Muy buenos"

"The pool hours were not as they had said online and I am a swimmer I was not allowed to go into the pool. They were very stingy with their towels, and none of the staff speaks English, which is shocking for a large chain like that the older staff had no English experience I asked for to exchange my wet towel for a dry towel at the pool and I was literally treated like a criminal. Do not stay here. They are dismissive. I left this morning at 6:30 AM to the airport. None of the people at the...

"The Melia is in a great location within easy reach of everything you need in the city. This was our second stay at the property and we can't praise the staff and service we received highly enough. The Level offering is superb and great value for money. Our thanks to all the team at The Level Melia, Sevilla."