"During my recent stay, I experienced an issue with my shower—the faucet was broken, and the water wouldn't turn off. I'm very grateful to your maintenance team, who worked tirelessly until midnight to resolve the problem. Their dedication was impressive and much appreciated. However, the situation was quite disruptive and left me feeling extremely tired. I hope that measures can be put in place to prevent other guests from encountering a similar issue in the future."

"Great cabin close to the national parks. Two restaurants to choose from and both have excellent food. Would recommend!"

"The Staff - JD great front man at the desk to great us, Cam our waiter, Lilly our horseback guide were just fantastic. Mauricio went out of his way to explain the Lodge and was very helpful. We had nice conversations with the other cleaning people. The staff will bend over backwards to accommodate you. Dinner and breakfast were fantastic. Do the horseback ride. Great experience."