6/10
Staff was very nice 5 Stars. Breakfast was subpar and a little bland, disappointing. The hotel and rooms we were charge $274.33 per night plus tax for, equaled $929.97 for a 3 night stay and fell extremely short of the expectations we had for what we had to pay. What we got was not worth that amount of money. Very unhappy about that. Further, 1 of the 3 rooms we were assigned had not been cleaned, the rooms assigned were on different floor for one of us, the water in the bathroom area sinks would not get hot AT ALL unless the hot water faucet in the kitchen sink was turned on first, the closet door was broken. The hallway rugs looked dirty and although the temperatures outside were in the high 80's there was not air conditioning on in the hallways which were stifling hot and humid. I was embarrassed that my friends ended up having to pay a 4-5 Star price for what was more a 3 Star experience. Very disappointing. Last year we stayed at a Hampton Inn a little further away that we paid less for but was a 4-5 star experience. We didn't think it fair to voice this complain with the staff there who were 4-5 star people and we did not want that cloud to ruin our own good time. However, we will not recommend this branch to anyone else and will not plan a return stay unless we have no other options. We would appreciate, however some type of credit because the rooms we paid for did not measure up. If that's possible, thank you for that consideration.
JANIS
أقام 3 ليالٍ في شهر يونيو عام 2025