"The hotel/facility was as described, nothing special but fine, check-in was easy and simple, however I made a mistake when booking (e.g., selecting 1 adult per room rather than 2) which resulted in additional charges during check out. However, the additional charges removed the booking fees from Hotels.com which resulted in a higher open amount. I reached out to Alpine Lodge which they promptly responded but then stopped communicating and did not fix the error after 3 weeks. This resulted in...

"Sehr sauber, gute Ausstattung, neue Einrichtung, schönes Spa"

"Tolle Unterkunft mit Kinder. Der Spielplatz gleich im Garten und viele Spielsachen standen zur Verfügung. Wir hatten eine super Zeit. "