"The cottage itself was great. It is in a good location and had everything we needed. It was clean and tidy.
Unfortunately the owners are poor communicators however. We were not advised of the check-in details 3 days prior to arrival, as stated in our booking confirmation. They said they would email the information. They didn’t. They said they would ring us. They didn’t. We had to ring them, more than once, and finally received the key lock box code hours after the check in time. Not knowing if we had a place to sleep for 2 nights, which was prepaid, caused us unnecessary stress and anxiety. We had only just arrived in the country that day and have never been in a situation like this before."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
