2/10
The room was freezing and it felt like the heat never kicked in. The shower and sink water was luke warm and all 4 towels I picked up had brown stains all over them. After complaining to the front desk about the water they moved us to another room. I let the shower water run for 20 mins and it still never got hot. I missed my dinner reservations due to room changes and not being able to shower. In the end I informed the manager I was not happy and ended up getting a refund and staying at the Tropicana, which was way nicer and we got a better deal on a suite. I wouldn't recommend this hotel. The rooms were nice and the staff was accommodating but dirty towels and no hot water was enough to make me cancel my entire reservation.