"Seen cockroach in bathroom and for 2 guests there were no wash cloths and when I asked for clean towels the 2 nd night the front desk said they didn’t have any available"

"I would like to start by saying I was not expecting anything luxurious, but finding roaches in the bed headboard area was definitely not what I expected. When I checked in, the front desk associate was polite, and the check-in process was quick and easy. However, after about three hours in the room, I noticed a roach on the wall. Once I started looking around more carefully, I found another on the TV console, one near the edge of the headboard, and later a small roach even walked across my iPad...

"The staff were wonderful. The room we stayed in was just remodeled and I believe that we were the first ones to stay in it. A lot of the motel is still under renovation, so it is messy from the work, but the new rooms are great. Only complaint is the bed was put on an aluminum platform. I found it quite easy to accidentally kick it when walking up to the bed. Sounds like a gong going off. Startling. Especially when my wife was asleep "