2/10
Booked for 4 nights. When we checked in they gave us a room that smells like a chimney. Went down to complain and they assigned us a new room. As it was late we took it and slept the night away. Woke up with a rhinitis attack and noticed everything is dusty - floor, tables and the aircon sounds like an engine! Then when we checked the bathroom floors we found long hair strands! Called the reception to request for a cleaner and they said it will come the following day - they don’t have room cleaners on duty! We decided to check out and Dee said we will be refunded 2 days out of our 4 days and will appear in my credit card in 2-3 days. It Is well past that now and no refund yet! Stay away from this branch! It will stress you out!
Peter Paul
أقام 4 ليالٍ في شهر مايو عام 2025