"Hotel has a hip vibe."

"Poor food and expensive bar snacks on arrival. Were supposed to have 2 complementary drinks which was written onto keycard which we didn’t get. The policy is room wouldn’t be cleaned unless requested. We requested this after 1st night. Fresh towels were supplied but room wasn’t cleaned, bed made or bins emptied. We didn’t have any toilet roll left on second morning b4 checking out. Very disappointing."