"The room was large and clean. The bed was comfortable and we slept reasonably well. Could have done with better sound proofing as we could hear next door snoring all night and talking otherwise no problems "

"We had to walk up 42 steps to get to our room carrying our baggage. The place is adequate but dated and the hot water difficult to adjust safely. A window in our room was ajar and there was rot and mold around the frame which caused us to leave it that way. There is no one attending the front desk as the person who checked us in did double duty in the restaurant. The food was fine. "

"We had a lovely one night stay in the quadruple family room as part of my husband’s 50th birthday weekend. The staff were friendly and welcoming, our room was beautifully decorated with everything we needed for a comfortable and enjoyable stay. The breakfast was lovely although the portions were on the small side (that could just be me being greedy though) 😂 We would definitely stay at this hotel again. "

"Always a good stay. Clean and tidy. Nice breakfast and friendly staff"

"Great hotel"

"It was the perfect base from which to explore Kew and visit Kew Gardens. It is only a few minutes walk to the train and underground station which offers easy access to and from London. The staff are all lovely and really helpful. I couldn't ask for more! Thank you "

"Good value for money."