"The hotel had been abandoned. We managed to check-in but there have been no staff onsite since. A local has told us that the Indian company that owns the hotel has not paid the local staff wages and they have been forced to leave. The hotel is filthy, there is literally no staff anywhere to be seen. "

"Nous avons passé un très bon séjour dans ce joli petit hôtel, juste en bord de mer et proche de tout, c’est vraiment parfait ! De plus, le personnel est absolument adorable, et rende très volontiers service, le petit déjeuner aussi très bon ! "

"Sono arrivato e la struttura mi ha detto che non esisteva nessuna prenotazione"

"We were 2 couples that stayed at Roccos for 2 1/2 weeks. Beautiful pool area, excellent service and really good food! We had breakfast included and tested all the tasty Sri Lanka dishes. The staff are all really friendly and helpful. We will definitely stay at Roccos if/when we return to Arugam Bay <3"

"Rustic hotel accommodation right on beach, 10 minute drive out of Arugam Bay. Tuk Tuk accessible. Basic accommodation with wifi only in verandah of our unit (11), and in dining area. Lovely atmosphere and staff are very accommodating and friendly. Loved their Sri Lankan meals. It’s not 5 star hotel but the staff make up for it. "

"Booked this hotel through Expedia prior to my trip, when I landed in Colombo I received a text message from a French (+33) number saying that my booking at The Coconut would be cancelled, and that the prices I had booked were no longer valid! My only choices were to cancel the booking or pay the "new prices" which were 3x higher! I ended up saying I didn't want the booking and found other accommodations. I actually went to the hotel during my trip where the front desk person was frustrated...