"Friendly staff and good room for people with mobility issues. The cooked breakfast was really good. I was disappointed to hear that they’re stopping food in the hotel as the food was good and it will only be continental breakfast although the pastries were lovely but when you go away a cooked breakfast is always good the next morning."

"Friendly staff, nicely decorated and a good breakfast, just what was needed."

"Had a very nice 2-night stay at Loch Long Hotel with my daughter and grandson. On arrival the reception area is very bright, modern and welcoming. The man on reception is extremely polite. After reading some really negative reviews I wasn't expecting much but was more than pleasantly surprised by how nice it actually is. We stayed in the family room, which is small but adequately eqipped with a double and single bed and bath. The room was lovely and warm,bedding was very clean and the hot water...

"We arrived walking off the West Highland Way: soaked to the bone and exhausted. There was a big loud tour bus offloading at the same time, and the young woman at the front desk was so considerate and gracious — without asking, she guided us off to the side and checked us in ahead of the group. Room immaculate. Staff excellent. Really beautifully curated art in the rooms and hallways. Excellent value."

"We had a wonderful stay in the spacious and elegant Merchant’s Suite, which had a wood stove and a jetted tub. The staff were all very kind and welcoming. We enjoyed all the breakfast options and we had dinner multiple nights in the pub- delicious. "

"Beautiful and spacious room. "

"Room was luxury,staff were very helpful and i give this hotel 5 stars."

"Just returned for. A lovely stay at the hotel. Friendly attentive staff, great customer service. Overlooking the town of Luss. Will def be back "