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"This may have been the cleanest hotel I have stayed at. And addition to being clean, it was in good shape--no bashed doorways or worn carpeting. Everything seemed nearly new."

"They double charged my credit card. I'm still trying to get a refund. Will not be staying here again."

"I have stayed at the Inn at Woodlake in the past and it was a little run down. It seems they've gone through a remodeling and everything was in perfect condition. Breakfast was terrific. And the staff was extremely helpful. Highly recommended!"

"Staff was great, cleaning services in room were exceptional with personalized notes being left for us. We'd go back for sure :)"

"Good staff."

"Very comfortable room and nice hotel . My only complaint is about Expedia! It’s impossible to have a live conversation if you have to make an adjustment to the reservation. The only option is a AI chatbot or a Chat with an agent after working your way through the Chatbot . Better to book directly with Holiday Inn Express. Even then, I couldn’t talk directly to the Hotel and could only talk to the corporate customer service representatives. But at least I could have a real conversation with them."

"We found bed bugs after the first hour we were in our room. We did get a refund but there were no more rooms. All hotels were booked unless you wanted to pay close to $1,000 for one room in that area. We finally found a place to stay 30 minutes away in another town."

"Our room smelled of cigarette smoke. We requested another and were accommodated. The key card sometimes worked and most times didn’t. The room was fine although the AC seemed to make the room more humid somehow. The bathroom fan didn’t work. There were hotel storage items in the swimming pool area. And vacuum cleaners were stored at the bottom of guest access stairway. Breakfast was very basic. All in all over $442 for two nights was too high of a cost."

"Had to ask for another room since the first room they gave us smelled like cigarettes. Other than that. It was fine. Just needed a place to sleep."

"Room 135 - mold and scum in bathroom! Need to power wash it and probably others!"

"Lovely Lake Michigan views."