Find all hotels by Freetobook in Alton from SAR 381

"Shelley was the most helpful! "

"I Travel as a Professional British Citizen. Therefore have pre-paid WI-FI Internet access. Etc; A Professional Hotel should:- 1. Provide Professional information to ALL GUESTS. For eg; Breakfast times. Weekdays and Weekends. Other Facilities. Etc; 2. Dishes not available on Menus. Should be noted on Restaurant Menus and Room Service Menus. Attach Drinks and Beverages Menu to Room Service Menu. Advise the Restaurant Breakfast Chef. To use a Egg Omlette Recipe. Etc; Because 2 fried eggs stuck together is NOT an Omlette. 3. STOP Over-Pricing basic Brand Bottles of Wine. 4. A Concierge does not have the role of a Hotel Manager!? Re.Complaints. Etc. 5. Educate ALL Staff NOT to Discriminate against Guests who are racially not white. "

"No hot water for showers due to a water leak the previous day! Room ok basic. Pool very small, overcrowded with families with young children "

"Good ambience "

"Nice hotel "

"Nice room, very clean, helpful staff "

"Staff are friendly room has mould in shower. And there is traffic noise through the window of the hotel. "

"Staff at check in were great. Car park was very full because there's a public gym at the hotel. Hotel rooms are weird - there's only a window in the bathroom. No fresh air available in the actual hotel room. Air con system is rubbish. Room was dusty throughout. Terrible night's sleep because there was a thumping noise coming from above my room - it sounded as if we were directly under the gym and there was always someone throwing weights at all hours. Not a good experience. "

"WiFi is awful! It’s just really poor but free so everyone is using a system not able to cope.Also, disabled parking spaces were blocked off with building work so parking was harder than it should have been. Breakfast was very good and staff in the restaurant each take a station and were really on it all the time so nothing ran empty and everything was hot and fresh and there were no delays. The pool was nice but the jacuzzi is colder than it should be and was fed with cold water."