"a last minute change to a different location and size of apartment was made without notification. only found out of the change when we received the checkin information on the day of checkin. the new place was nice but was not what we ordered. Host was very slow to responds, 2-3 day. when she did she made some financial adjustments. VRBO took my calls right away and started working on a solution. in the end we were able to enjoy the apartment we stayed in and received a partial refund for...

"Wow. Location, location, location. It was perfect and beyond our expectations!"

"Having read past reviews citing difficulties communicating with the ‘host,’ I tried to be proactive. Throughout the day of arrival, I tried to communicate with the ‘host,’ and was ignored (both text and phone). Then, the property address we were sent to was wrong. So, standing in the pouring rain at 10:00 at night, an ‘agent’ calls to redirect us to another address, four blocks away. I had put in a call to VRBO for help and they, too, could not get a response from the property manager. Suddenly,...

"The listing was spot on. Cleanliness was amazing and the concierge service through the app was phenomenal. I would stay again!"

"Great!"

"Excellent stay. "

"Great location. Multiple subway stations within 5 minutes. Easy pick-ups for ride share. We had first floor unit and was very quiet. Everything you need for your stay no further than 10 minute walk."

"We loved the centrally located neighborhood. It was quiet and convenient. The apartment was spacious and very clean. Charlene was an absolute gem to work with. Highly recommend this place. "