2/10
This place was a red flag from start to finish. When we drove up to the entrance the parking lot was full of potholes. The lobby was unavailabl, trashed down outside was the first red flag, had to go to literally a room to check-in. As I was checking in I should’ve left when the person told me my name wasn’t popping up in the computer after booking 2 hours before I arrived. Finally after insisting to refresh I popped up on the computer checked in and went to see my room. The room smelled disgusting, was filthy, dirty, trashed, nasty when checking the restroom my kids see roaches all around that was the last string not to mention grasshoppers making noises and I don’t know what other filthy animals I didn’t see. I immediately asked for a refund and the person who checked me agreed to have cancel my stay and returned my money. After contacting Expedia for 3 days straight regarding my refund I was unsuccessful yet. Went back to have them give my some type of proof that states I didn’t stay here and the girl there name Annabelle was rude and was more interested in watching a movie and eating then to help me in any way shape or form she only gave me a sheet that says i checked in and out but nothing that says I did not stay there. DO NOT STAY HERE. This place need to be removed.
Melissa Lizeth
أقام ليلة واحدة (1) في شهر يونيو عام 2025