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Mercure Al Khobar Hotel

5.0 star property
Mountain elegance with downhill skiing

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Photo gallery for Mercure Al Khobar Hotel

Lobby
Lobby
Lunch and dinner served, international cuisine
Aerial view
1 bedroom, minibar, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Parking available
  • Spa
  • Gym

Room options

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  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 29 reviews
The price is SAR 291
SAR 343 total
includes taxes & fees
5 Jul - 6 Jul
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About the neighborhood

Map
Prince Turki Bin Abdul Aziz St Corniche, Eastern Pr, Al Khobar, Eastern Province, 31952

Getting around

  • Dammam Station - 20 min drive
  • Dammam (DMM-King Fahd Intl.) - 49 min drive

Restaurants

  • ‪Namq - ‬6 min walk
  • ‪مقهى ومحمصة شرق - ‬14 min walk
  • ‪Density Coffee Roasters - ‬7 min walk
  • ‪قَشة - ‬6 min walk
  • ‪Awan Boulevard - ‬9 min walk

About this property

Mercure Al Khobar Hotel

Luxury family-friendly hotel located in Corniche
Take advantage of an airport shuttle, shopping on site, and a coffee shop/cafe at Mercure Al Khobar Hotel. Skiers and snowboarders can spend time on the slopes at this hotel featuring downhill skiing. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, THE SEA VIEW, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and an indoor tennis court
  • An electric car charging station, express check-out, and express check-in
Room features
All 157 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with spring water tubs and eco-friendly toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English, French, Hindi

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Exterior

Golden Tulip Al Khobar

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
6.6 out of 10, 32 reviews
The price is SAR 184
SAR 217 total
includes taxes & fees
2 Jul - 3 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Airport shuttle available
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sea View Restaurant
  • THE SEA VIEW

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Downhill skiing
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's club
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Guest Relation Desk]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Rollaway bed fee: SAR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10009051

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Mercure Al Khobar
Mercure Al Khobar
Mercure Al Khobar Hotel
Mercure Hotel Al Khobar
Mercure Al Khobar Hotel Hotel
Mercure Al Khobar Hotel Al Khobar
Mercure Al Khobar Hotel Hotel Al Khobar

Frequently asked questions

Does Mercure Al Khobar Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Mercure Al Khobar Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Al Khobar Hotel?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Mercure Al Khobar Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Mercure Al Khobar Hotel?

Check-out is at 12:30 PM.

Where is Mercure Al Khobar Hotel located?

Conveniently located near the ski slopes, this Corniche hotel is in the city center within 2 mi (3 km) of Scitech Museum, AlFanar Mall, and Khobar Pavilion. Sadeen Commercial Center and Al Khobar Water Tower are also within 2 mi (3 km).

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Mercure Al Khobar Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 175 reviews
Rating 8 - Good. 62 out of 175 reviews
Rating 6 - Okay. 40 out of 175 reviews
Rating 4 - Poor. 14 out of 175 reviews
Rating 2 - Terrible. 19 out of 175 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10

Good
Stayed 1 night in Sep 2022

4/10

I expect Mercure, hotels. The standard are higher than this condition for the hotel are are below my expectation.
Stayed 1 night in Jan 2023

4/10

Room was dirty, service was poor, everything seemed a chore to the staff. The rooms are old and the facilities in the hotel are scarce
Stayed 3 nights in Jul 2023

10/10

Stayed 3 nights in Apr 2024

6/10

Stayed 4 nights in Feb 2024

8/10

Overall is good; however, it would have been better, if they had provided us with child bed as requested online and through the front desk several time. I don’t want to say careless team, but they might be busy or so. The room service was so poor as we are family of four members and they provide us with only one towel, toothbrush, etc.. The room itself was so dusty when we entered first time then later they cleaned well.
Stayed 2 nights in Apr 2023

6/10

يحتاج تجديد الاثاث والاضاءة جداا جدااا ضعيفه وبعضها لايعمل
Stayed 1 night in Jun 2022

2/10

I had bad experience with them service very bad condition of room as 2 or 3 star not 5 star towels not clean and not enough room service terrible staff of room service staff not under stand or they are not care for my order seferal tomes not one time housekeeping also bad no enough towels and not welling to work I had to ask many times for them to come to clean abd tidy my room I will never repeat staying in this hotel or any One in their chain
Stayed 3 nights in Mar 2022

4/10

Stayed 1 night in Feb 2022

2/10

Stayed 1 night in Aug 2021

8/10

Stayed 1 night in Apr 2021

8/10

Stayed 1 night in Mar 2021

4/10

Stayed 2 nights in Mar 2021

10/10

Stayed 1 night in Mar 2021

2/10

They need to improve a lot, it's not a 4 or 5 stars hotel for sure.
Stayed 1 night in Dec 2020

8/10

Room was good except that carpet needed replacing or cleaning. The bed was very comfortable with choice of pillows.
Stayed 5 nights in Mar 2020

2/10

I do not usually give negative feedback but my stay at this hotel was absolutely horrible. I wouldnt cosider this a 5 star hotel at all. The furniture was old and the condition was really bad. The hotel floors were full of dust. The room was smelly and dusty. The toilet was full of fungus and black spots.
Stayed 1 night in Mar 2020

2/10

That was the worst in terms of services. Wifi was terrible unable to open my emails or even normal things like Facebook. When asking reception they just told we know we cannot do anything, we are suffering as you.
Stayed 3 nights in Feb 2020

2/10

My go to hotel when working in Khobar but not anymore. The check in staff were polite but so slow. I always request a non smoking quiet room... So was annoyed to get to room opposite the lifts and next to screaming family... And stunk of smoke. The room was changed but I should not have been given it in first place. This was probably my 12th stay... Dinner.. Expensive and buffet style. Very cold food. When I complained the waiter turned up the burners and I was told it was me who felt cold so I felt the food was cold... What! Check out was as always very very slow and considering I was the only person there, there was no excuse. Very disappointed and won't be returning.
Stayed 1 night in Dec 2019

10/10

It is a nice sea view hotel in a very quiet area. Therefore, it is a good place to rest and the hotel is close to my regional office.
Stayed 4 nights in Dec 2019

2/10

الفندق كسكن سيئ جدااا لاكن كموقع ممتاز
Stayed 1 night in Sep 2019

10/10

Stayed 2 nights in Aug 2019

6/10

Hotel is looking in need of a refurbishment, carpets & furniture getting worn. My room didn't get cleaned after my first night - it took over an hour for the hotel to decide I did have a reservation and finally cleaned the room. Not great after a long day and an early start the next morning.
Stayed 2 nights in Aug 2019

6/10

Stayed 2 nights in Jun 2019

8/10

Stayed 1 night in Jun 2019