البحث عن فنادق في أكميتا من SAR 175

"قمت بحجز غرفة مكيفة تحوي سرير كبير وثلاث أسرة مفردة، بعد تسجيل الوصول وجدت أن الغرفة تحوي سرير كبير وسريرين مفردين اثنين فقط، تحدثت مع موظفة الاستقبال فردت بأن القيمة التي دفعتها هي قيمة ما أعطيناك إياه لا أكثر، وهذا رد غير منطقي وغير مقبول، فقلت لها إن ما دفعته هو مقابل ما ذكر بالنص في الحجز، فقالت إن كنت تريد غرفة بسرير كبير وثلاث أسرة مفردة فسنعطيك إياها لكنها غير مكيفة وهذا أيضًا مخالف لما ذكر في الحجز بأن الغرفة مكيفة، ولما أعلمتها بذلك قالت هذا ما لدينا"

"The owner Alexei was very helpfull."

"I want to start from the beginning. Oto, who was at the front desk, was very nice, helpful, and welcoming. He explained everything in detail, which made us feel comfortable right away. I stayed for the weekend (2 nights) and booked a family room. The room was spotless, the shower worked perfectly, and the cleaning lady was extremely kind and helpful. The indoor pool was warm and clean. There was also a jacuzzi, small but very clean and my kids absolutely loved it. I also used the sauna and steam...

"Met in car on arrival, shown where to park and room. Lovely hotel, wine tour was good, wine tasting was excellent and our expert was very good at describing the wines, brandy and cha cha. Cooking workshops were good fun and you are what you made! Food in restaurant was really nice. Breakfast was nice, but the weakest link of the whole stay. Not replenished and when you could find the server, brought Luke warm coffee. "

"The hotel itself is an amazing place, everything is clean and well attended. The only problem I found, and it is more or a country issue, is that all the staff are addicted to their mobile phones and in general there was a lack of customer service."