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Renaissance Aix-en-Provence Hotel

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for Renaissance Aix-en-Provence Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Beach
View from property
Lobby
Family Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
The Renaissance Aix-en-Provence Hotel offers a peaceful escape in Couronne Urbaine. Enjoy a deep-tissue massage, cocktails at the poolside bar, and international dishes at Atmosph'R restaurant. Free WiFi is available throughout, and the staff is praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet friendly
  • Gym
  • Breakfast available
The current price is SAR 884
SAR 1,011 total
includes taxes & fees
11 Oct - 12 Oct

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, 1 King Bed (View)

Panoramic Room, 1 King Bed (View) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Panoramic Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Aix-en-Provence Historic Centre
  • Pool
  • Pet friendly
  • Free WiFi
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8.8 out of 10, Excellent, 8 reviews
The price is SAR 648
SAR 741 total
includes taxes & fees
28 Sep - 29 Sep
Hôtel Saint Christophe Aix en Provence Centre Ville

About the neighborhood

Map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100

What's nearby

  • Aix-en-Provence Tourism Office - 8 min walk - 0.7 km
  • Cours Mirabeau - 8 min walk - 0.7 km
  • Hôtel de Caumont - Centre d'Art - 9 min walk - 0.8 km
  • Place d'Hotel de Ville - 11 min walk - 1.0 km
  • Granet Museum - 14 min walk - 1.2 km

Getting around

  • Aix-en-Provence Station - 10 min walk
  • Marseille - Provence Airport (MRS) - 19 min drive

Restaurants

  • ‪Pasino - ‬6 min walk
  • ‪Café le Darius - ‬6 min walk
  • ‪Lauréat Café - ‬4 min walk
  • ‪Les Artistes - ‬7 min walk
  • ‪Atmosph'R - ‬1 min walk

About this property

Renaissance Aix-en-Provence Hotel

Luxury hotel located in Couronne Urbaine
At Renaissance Aix-en-Provence Hotel, you can look forward to a poolside bar, a terrace, and a garden. Treat yourself to a facial, a deep-tissue massage, or a body treatment at the onsite spa. The on-site international cuisine restaurant, Atmosph'R, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and babysitting (surcharge)
  • A front-desk safe, concierge services, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 133 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Refrigerators, childcare services, and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 30 for adults and EUR 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atmosph'R
  • L'Avant Scene
  • Palm's

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night, plus a deposit of EUR 35 per night
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12 for children
  • Secured self parking fee: EUR 25 per day
  • Pet deposit: EUR 35 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aix-en-Provence Hotel
Aix-en-Provence Renaissance
Aix-en-Provence Renaissance Hotel
Hotel Aix-en-Provence
Hotel Renaissance Aix-en-Provence
Renaissance Aix-en-Provence
Renaissance Aix-en-Provence Hotel
Renaissance Hotel Aix-en-Provence
Renaissance Aix en Provence Hotel
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Frequently asked questions

Does Renaissance Aix-en-Provence Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–9:30 PM.

Is Renaissance Aix-en-Provence Hotel pet-friendly?

Yes, Renaissance Aix-en-Provence Hotel allows pets with a maximum weight of up to 55 lbs per pet. There's a deposit of EUR 35 per night and a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Renaissance Aix-en-Provence Hotel?

Self parking is available for EUR 25 per day.

What time is check-in at Renaissance Aix-en-Provence Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Renaissance Aix-en-Provence Hotel?

Check-out is at noon.

Where is Renaissance Aix-en-Provence Hotel located?

Located in Couronne Urbaine, this luxury hotel is within a 10-minute walk of Grand Theater of Provence, Les Allees Provencales, and Pavillon Noir. Place du Général de Gaulle and Statue of Paul Cezanne are also within 10 minutes. Aix-en-Provence Station is 10 minutes by foot.

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Renaissance Aix-en-Provence Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 486 out of 748 reviews
Rating 8 - Good. 179 out of 748 reviews
Rating 6 - Okay. 48 out of 748 reviews
Rating 4 - Poor. 15 out of 748 reviews
Rating 2 - Terrible. 20 out of 748 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Ermir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

8/10 Good

Yelema

Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Clean and very convenient. Would stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star property
Stayed 6 nights in Aug 2025

10/10 Excellent

Tawnya

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff great pool and spa. New and convenient to the old city but not in the old city.
Stayed 1 night in Sep 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location near the tourist center. The staff, front desk and servers at the restaurant were wonderful. The food was amazing and the pool service was friendly and prompt!
Stayed 2 nights in Jun 2025

10/10 Excellent

shawn

Liked: Cleanliness, property conditions & facilities
Great property and well run
Stayed 1 night in Jun 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool to add to our Aix-en-Provence enjoyment.
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located to take advantage of the heart of Aix-en-Provence
Stayed 2 nights in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is unbeatable—conveniently situated near top attractions, dining, and shopping. Parking was easy and stress-free, with secure on-site facilities. The concierge service was exceptional, offering thoughtful, spot-on recommendations that made our stay truly memorable.
Stayed 3 nights in May 2025

2/10 Terrible

Kristen

We had booked the night at the hotel months in advance and arrived on the day of checkin just to hear from the reception that they have a „problem with the room“ and that they booked us into another sister hotel of theirs. The issue with this was it was 4 km outside the city and was only a four star. Never experienced something like this in any other five star hotel! Will never go back there
Stayed 1 night in Aug 2025

4/10 Poor

ALON

Liked: Property conditions & facilities
Disliked: Cleanliness
Not clesn
Stayed 1 night in Jun 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow is the world to describe this hotel. Exceptional might be another one. I can not believe the level attention to detail, luxury & service. Every single member of staff we encountered from the valet team, the luggage transporters, reception staff & breakfast staff were remarkably kind, fun and friendly as well as helpful. This is the BEST hotel we have ever stayed in our lives… and we have stayed in many fancy and expensive hotels during our lives and this one beats them all. Do not book anywhere else for your stay. As a family of three we are sad we didn’t stay the whole week for our trip. We will back. Well done to EVERYONE. 10/10 for everything. Merci!!!!!!!
Stayed 1 night in Jul 2025

2/10 Terrible

Rosemary

Disliked: Cleanliness, amenities, property conditions & facilities
Pool and outside amenities dirty to the point we did not use at all which ruined our vacation . Door to room had large piece broken on inside. Tiles chipped in bathroom. Skirting boards dirty. Overall would not give this hotel the star rating it receives and would certainly be hesitant in using your website again to book our next holiday
Stayed 7 nights in Jul 2025

10/10 Excellent

Stephanie Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling with my blind mother and 5 year old daughter, we were warmly welcomed - our room was huge and beautiful and there were some lovely surprises waiting for my little girl. She was delighted and so are we. We would recommend this hotel to anyone. Gorgeous!
Stayed 1 night in Apr 2025

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service. Staff were unfriendly—especially in the restaurant.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Rooms tired and restaurant service slow and overpriced for the quality. Perhaps trading on Renaissance name alone. Location great and reception and concierge service very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel had a lovely pool and spa area which made the trip enjoyable and more relaxing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Resha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From arrival to departure and everything in between, the hotel is an absolute dream. Close to the old town (5m walk), it’s an oasis of calm and comfort. Already looking forward to our next stay!
Stayed 2 nights in Nov 2024

8/10 Good

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Wonderful staff and location. There were some features in our room that were quite worn out, but overall the stay was excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Casino, nice Hotel
Stayed 6 nights in Nov 2023

2/10 Terrible

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, my stay at this hotel was overshadowed by repeated negative experiences with a breakfast staff member. On three separate occasions, I was met with unfriendly, unprofessional, and at times even aggressive behavior. I have never experienced anything like this before – certainly not in a hotel that claims to offer five-star service. This kind of passive-aggressive and dismissive attitude is completely inappropriate. To be fair, the other staff members I encountered were very polite and professional, which makes this individual's behavior stand out even more. I will not be returning to this hotel and cannot recommend it to others who expect respectful and welcoming service. I have already reported this issue to the reception, but given that it happened multiple times, I felt it necessary to leave this public review.
Stayed 7 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel - great facility, friendly staff......close to "old town"
Stayed 1 night in Sep 2023