"Pool and spa were amazing. The room and balcony were both great. The breakfast was fine. There did not seem to be anyone who could speak English who could help newcomers to the area locate or recommend restaurants or nearby places to visit. As a first time visitor having a concierge available would have been helpful. It was also difficult to get clear information on the classes available at the Spa including rates, schedule and what type of background needed to join. Despite these issues, we...