"A perfect option if you want a party hostel, less good if you want to rest at a 5 star hotel. We were on the 7th floor and a party upstairs on the 9th continued until almost 1am, with loud music coming down the open sides of the building and into our room. When I went to discuss with reception, the manager Mariana Pereira gave me the option of dealing with it or leaving the hotel (at midnight). The party upstairs probably paid the hotel a lot of money to rent the space so they didn't care about us. The pool and bathroom (we booked a more expensive suite) was nice to be fair but if a 5 star hotel doesn't let you rest, the amenities don't make any difference. We paid a lot for a nicer suite to get some rest and didn't end up sleeping even 5 hours before we had to get up. Not worth the risk if you're on a business trip or if you just want a nice rest during a holiday. Go for it if you like partying, then you can use some cool amenities then party the night away. The receptionist fobbed me off telling me they'd get back to me about a refund for that night then ignored me after I left the hotel. Top service."
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