البحث عن فنادق بتصنيف 5 Star في والهاين من SAR 374

"المكان نظيف ولكن حنفية الحمام كانت معطلة والماء كان يتجمع فلا يليق بفندق ٥ نجوم. الموظفات على الاستقبال غير متعاونات ، عندما حجزت فالفندق كان مكتوب يتوفر باركنات بمعرفة النزيل تبلغ 16€ وبمعرفه الفندق 27€ ولكن الموظفه انكرت واصرت ان الباركنات يجب ان تكون بمعرفة الفندق وبقيمة 27€ فشعرت ان هناك استغلال من طرفهم. مكان الاستحمام مزعج والماء ينزل لارضية الحمام ولايليق بفنادق سوفتيل."

"Upon our arrival, we were upgraded to a suite which was wonderful. Drinks and nuts at the bar were very good. However, it was odd that we had to ask if it was open, and reception had to call for the bartender. The bartender didn't ask if we wanted more drinks either; he brought us the tab and left. Pretty disappointed as he also didn't clean up a dirty table. Staff were friendly when we needed something as we did need a fan. Now I realize we had very hot days but our room really never did...

"AC was not working properly even though I informed them multiple times. No staff to serve at the bar during my whole stay. I checked out one day earlier than my planned stay and they refused to refund the remaining day but I checked out anyway and moved to a nearby hotel."