In Shelbina, a hotel needs to provide a specific number of upscale conveniences to be designated 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their extraordinary service. You'll enjoy things like in-room massages, concierge services and nightly turn-down services. Some may also offer extra touches such as a welcome gift.