"Good location. However when we arrived we were not given the type of room we'd reserved, 3 months ahead of time. The staff did not really care about what we'd booked on expedia after I showed the confirmation, they said it wasn't binding to them. The hotel was full so no other room was available. The room was fine, had a lovely view but we'd booked two beds so they had to bring up a single bed which obviously used up a lot of space. This distracted from our
experience of expecting better...
"Good location. However when we arrived we were not given the type of room we'd reserved, 3 months ahead of time. The staff did not really care about what we'd booked on expedia after I showed the confirmation, they said it wasn't binding to them. The hotel was full so no other room was available. The room was fine, had a lovely view but we'd booked two beds so they had to bring up a single bed which obviously used up a lot of space. This distracted from our
experience of expecting better...
Carol