البحث عن فنادق بتصنيف 5 Star في بالوليم من SAR 164

"Our stay was a true luxury. The room was spotless. The restaurant fantastic. Deepak, Shubam and Shruti took great care to accommodate all our wishes, including switching rooms for a better view of the beautiful mountains"

"Very disappointed with the overall experience. The property rooms were not as per standard or what was presented on the website The rooms were not clean or maintained The property upkeep is not as per 5 star standard The towels and pillows were very dirty and were not in a state where they could be used; they had stains and even after asking for replacement were provided with stained towels (we ended up having to purchase towels from a local store) Hot water was not working in the room The...

"The main building was beautiful with high arched ceilings. It was beautifully decorated and fresh flowers daily. The water features were lovely, with some large fish in some. The restaurant we used was the large one down stairs. We used the smaller room off the main as it was air-conditioned and less busy. Our room was on the 3rd floor of one of the annexes, and was wonderful, - beautifully appointed, with a balcony overlooking the excellent pool. The staff were very friendly and gave...

"The hotel was very nice but before we arrived the booking we made nearly 12 months previously was communicated that they wished to move us to a sister hotel. Following communication before we went on this matter it was then confirmed our original booking would stand. However when we arrived for the first two and a half days of the 7 night stay we were constantly battling with the hotel as they only had us staying for 2 nights and again wanted to move us to this sister hotel. It was very...